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Questions, feedback, or something that isn't working the way it should? We'd love to hear from you — inDM is a small team, and we read every message.
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Questions about inDM, partnerships, or just want to talk shop — start here.
Get help
Something not working, or stuck setting up an automation? We'll get you moving.
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Data requests, deletion, or anything about how we handle your information.
What to expect
We usually reply within one to two business days. For data or deletion requests, we respond within the timeframe our Privacy Policy promises.
Looking for a quick answer?
The FAQ on our homepage covers the questions we hear most — how automations work, what counts as a DM, and how to connect Instagram.