Use case

The highest-intent DM you already get

A story reply is already a conversation — inDM answers it instantly with the link, the details, or the next step.

Free trial — 1,000 DMs, no cardLive in minutesCancel anytime

How it works

Your story invites a reply

A question box, a poll, or a simple "reply INFO and I'll send it" — stories make asking easy.

The reply gets an instant answer

inDM DMs your follow-up the moment the reply lands — while your story is still on their screen.

24 hours becomes forever

The reply that would've expired with the story becomes a contact, a click, or a customer.

The recipe

Trigger
Someone replies to your story
Keyword
INFO
The DM
So glad you asked — here's everything 👇
Link card
See the details

What it turns into

Story views turned into conversationsZero replies left hangingContacts from content that disappears

Where it shines

BeautyWeddings & eventsEducation
Good to know

Questions, answered plainly

Why are story replies worth automating?

Because a reply is already a DM — the highest-intent signal Instagram has. Answering within seconds, while the story is still up, is the difference between a conversation and a missed one.

Can I trigger on any reply, or just a keyword?

Either. Use a keyword like INFO when you've made a specific offer, or catch any reply to a given story when the story itself is the ask.

Do story reply automations work with polls and question boxes?

The automation triggers on replies — so pair it with stickers that invite one: a question box, or a "reply X" call to action. The sticker starts the conversation; inDM finishes it.

Get started

Turn your audience into a living

Connect Instagram, pick a post, and watch your first automation go live — in about three minutes.

Free trial — 1,000 DMs, no cardLive in minutesCancel anytime