What's new in inDM

September 2026

Follow-up message: one more DM, 30 minutes to 20 hours after the first, and optionally only to the people who never opened your link. The delay is capped at 20 hours rather than 24 because that is what Instagram's messaging window leaves room for. On Growth.
Refer & earn: 30% of every payment, for as long as the creator you referred stays with us.

Link analytics: who opened the links your automations sent, and the countries they came from. Tracking runs on both plans; reading it is on Growth, including everything recorded while the workspace was free.
Multiple links in one automation: one DM can carry your shop, your latest drop and your booking page. The ceiling on how many is Meta's own, not ours.
Live chat: seven days a week, from inside the app.

Comment-to-DM automations: the core loop is live end to end: keyword comment → public reply → opener DM → button tap → link card. Idempotent, restart-safe, and paced to respect Instagram's rate limits.
Live DM preview: the builder renders the full exchange, exactly as Instagram will show it, while you type.
Contacts & unified inbox: everyone who engages becomes a contact; every automation-opened conversation lands in one view.
This library: comparisons, playbooks, free tools, and a glossary, all honest, all dated.

Instagram connect: one-tap connection through Instagram's own login (official Meta API; we never see your password).
The Studio design system: the calm, editorial look everything you're reading ships in.