Every client's Instagram, in one workspace
Comment-to-DM automation for every creator and brand you manage. Clients connect their own accounts from a link you send, and nobody shares a password.
A day with inDM
A new creator signs with you
You type their handle and send one link with the welcome email. They connect from their own phone, and nobody asks for a password.
Their account is in your workspace
Start from a template you saved for another client: the keywords, the messages and the replies are already written. Pick the post and add their link.
A client's reel takes off after hours
Every comment with the keyword gets its DM, whether or not anyone on your team is looking at that account tonight.
Each client's weekly report
Switch to the client's account and see who clicked each link, and from which country, ready to drop into the report.
What you'll actually use
Connect links
Clients connect their own Instagram from a link you send. No password changes hands, and they never see your other clients.
Agency Lite and Agency Pro
Up to 15 accounts for $39 a month, or 30 for $99 a month and $3 for each one after. No plan counts messages or contacts.
Templates
Save an automation that worked for one client and start it on the next. Only the post and the link change.
Your whole team
Invite everyone who works on your clients, with no seat count. One workspace, every account, one bill.
Your client's language
The follow and email asks we write go out in the workspace's language, from 한국어 to Deutsch. Every word you write sends exactly as written.
A dedicated account manager
On Agency Pro, a person on our team that your agency deals with directly.
Every client's comments answered tonight, from one workspace, while your team plans next month.
Your clients bring the audience. inDM makes sure every comment on their posts becomes a conversation.
Put it to work
All use cases →Auto-respond to comments
inDM watches your posts for the words that matter, replies in the comments, and follows up in DMs, instantly, every time.
See the recipe →Send links in DMs
Links aren't tappable in Instagram comments, so inDM DMs yours to anyone who comments your keyword, on the post where they asked.
See the recipe →Collect emails
Someone comments your keyword and inDM asks for their email in the DM, or sends them straight to your signup form. Either way they arrive while they s
See the recipe →Read before you choose
Connect a client's Instagram without the password
You send the creator one link. They open it on their own phone, log in on Instagram's own screen, and the account joins your workspace. Here is every
Follow the guide →Set up a new client's Instagram for DM automation
Social media client onboarding for Instagram DMs comes down to nine small jobs: confirm the account type, agree what the automation sends, send one co
Follow the guide →How much does Instagram DM automation cost for an agency?
Instagram DM automation costs an agency what its tool charges per client account. For 15 accounts, public monthly prices read on 9 October 2026 range
Read →Does ManyChat have an agency plan?
No. ManyChat has no separate agency plan: it bills every Manychat account on its own, and each one connects a single Instagram account. What it offers
Read →Can you white label Instagram DM automation for your clients?
You can white label Instagram DM automation at the message level: on Growth and both agency plans the DMs carry your client's brand alone, but the app
Read →How do agencies sell Instagram DM automation to clients?
To sell Instagram DM automation to clients, package it as a done-for-you service: plan the keywords and messages, connect the account, run the automat
Read →Questions, answered plainly
Can an agency run Instagram DM automation for several clients in inDM?
Yes. One inDM workspace holds every client's Instagram account, and you switch between them from the top bar. Growth holds up to 5 accounts, at $4.99 the first month and then $14.99 a month. Agency Lite holds up to 15 for $39 a month, and Agency Pro holds 30 for $99 a month, then $3 a month for each one after. Each account keeps its own automations, contacts and numbers.
Do clients have to share their Instagram password with the agency?
No. You send each client a connect link for their handle. They open it on their own phone, log in on Instagram's own screen and approve, and the account joins your workspace. They need no inDM account and never see your other clients. A link works once, for that one handle, and expires after seven days. The client can remove access any time in Instagram's settings, under Apps and websites.
Is there one dashboard across all client accounts?
Not yet. inDM shows one account at a time, so each client's numbers are on that client's screens and totals across clients are yours to add up. Everyone in the workspace sees every connected account, so there are no permissions per client either. If a combined dashboard or per-client access decides it for you, that is worth knowing before you choose.
What language do the automated DMs go out in?
Everything you write sends exactly as you wrote it, in any language. The follow and email asks that inDM writes itself follow one language setting for the whole workspace, so clients who write in different languages share that one setting, and you can rewrite both asks in your own words on any agency plan.
What is the difference between Agency Lite and Agency Pro?
Price and accounts, plus one person. Agency Lite is $39 a month for up to 15 Instagram accounts in one workspace. Agency Pro is $99 a month for 30, then $3 a month for each one after, and adds a dedicated account manager. Both include everything in Growth, with no intro price and no trial.