Glossary

Keyword trigger

A keyword trigger is a word or phrase that starts an automation when it appears in an Instagram comment, story reply, or direct message. When someone types the keyword ("GUIDE", for example), the automation tool matches it and sends the response the creator set up, such as a link or a question.

Why it matters for creators

The keyword is the visible half of an automation, it's what you actually say in the caption or story: "comment PLAN and I'll send it." A clear keyword gives people a one-word action to take, which is a far easier ask than "check the link in my bio."

Good keywords are short, easy to spell, and matched to the offer, PLAN for a workout plan, QUOTE for a quote request. One more benefit: because each keyword is tied to a post and an automation, it doubles as measurement. You can see exactly which reel filled your inbox.

Two mechanics are worth knowing when you pick one. Matching is case-insensitive, so LINK, link and Link all fire. And a keyword is only one of exactly three things that can start an automation: the other two, and what happens in the seconds after, are in how Instagram DM automation works.

Choosing a good one is its own procedure. How to choose an Instagram DM keyword covers how to check it is not hiding inside a common word, which one wins when a comment matches two, and why a keyword should belong to one automation only.

Related terms

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Comment-to-DMDM automationStory replyTrigger rateEngagement bait

Every term, A-Z

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Access tokenAPI rate limitApp ReviewBroadcast channelClick-through rateClose FriendsCold DMComment-to-DMConversationConversion rateCreator accountDM automationDM funnelDM requestDrip sequenceEmail captureEngagement baitEngagement rateFollow gateGeneric templateGraph APIIce breakersIGSIDImpressionsInstagram Business accountInstagram InsightsInstagram LoginLead magnetLink in bioLink stickerMessaging windowMeta Tech ProviderOAuthOpt-inOpt-outPermission scopePostbackPrivate replyProfessional accountProfile visitsReachSaved repliesSavesStory replySuperfanTrigger rateUGCWebhookWelcome message
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